Frequntly asked questions by our customer
Where is your company located?
We are located next to Shanghai, the largest city in China, and Kunshan, the first economic county in China. With convenient transportation and developed logistics, it provides a good geographical advantage for our electronic components sales business.
What types of electronic components does your company mainly sell?
We are committed to providing many types and brands of electronic components, including but not limited to Sensors, Switches & Relays, Connectors, Circuit Protectio, Power Supplier & Cable, etc. We have established relationships with many well-known electronic component manufacturers. We have established long-term and stable relationships with many well-known electronic component manufacturers to ensure that the products we sell are of reliable quality and reasonable price.
What are the prices of your products?
Our product prices vary according to market conditions and product models. We are committed to providing high quality electronic components at fair and reasonable prices, and offer our customers a variety of incentives and flexible purchasing methods.
How to purchase your electronic components?
You can contact our customer service staff directly by phone, whatsapp, email, our official website. We support a variety of payment methods, and provide you with fast and safe logistics and distribution services.
How do you guarantee the quality of your products?
We attach great importance to product quality, all the electronic components we sell come from regular channels and undergo strict quality testing. We promise to provide customers with high-quality electronic components, and provide perfect after-sales service to ensure that customers have no worries in the process of use.
If I am not satisfied with the electronic components I purchased, can I return them?
We provide perfect after-sales service, if you are not satisfied with the purchased electronic components, you can return or exchange them within the specified time. Please refer to our official website or consult our customer service staff for the specific return policy and process.
Can your company provide technical support and solutions?
We have a professional technical team that can provide technical support and solutions for our customers. Whether you encounter any problems in choosing or using the products, we will be happy to answer your questions and provide professional technical support.
How to contact your customer service?
You can contact our customer service personnel through the online customer service system on our official website, telephone, e-mail or social media platforms. Our customer service staff will provide you with professional services and answer any questions you may have.
Does your company often organize promotional activities?
In order to give back to our customers, we will organize various promotions from time to time, including discounts, full reductions, giveaways and so on. Please keep an eye on our official website or social media platforms to stay up-to-date with the latest promotions.
